Terms and conditions

These terms govern the use of theagentictribe.com on the one hand, and the services delivered by SWEET, a French SAS trading as The Agentic Tribe, on the other. Browsing the site means accepting sections 1 to 5. Sections 6 onwards apply once a quote is signed.

The site is free to use and requires no account. We aim to keep it available at all times without being able to guarantee it: maintenance, a hosting incident or an outside cause may interrupt it, with no compensation due.

The following are not allowed: bulk automated extraction of the content, circumventing anti-bot protection, and any attempt to reach the private areas. We may block access that puts the service at risk.

The text, images, diagrams and brand elements on this site belong to SWEET. Open-access resources (guides, standards, templates) may be read, quoted with their source, and applied in your projects. Republishing them as-is on another site, or reselling them, is not permitted.

The calculators and the scoping assistant produce estimates from the values you enter and from public assumptions that change over time, model-provider pricing in particular. Those results are indicative. They are not a quote, not a price commitment, and not tailored professional advice.

Some tools ask for an email address to unlock. That address is kept as a record of the unlock and used to reach you about your request. It is not added to our newsletter, which has its own sign-up.

The site quotes and links to third-party resources. We control neither their content nor their availability, and mentioning them is not an endorsement.

The sections below apply to every engagement: building software and agent systems, placing engineers with your team, and training. They prevail over the client purchasing terms unless we sign a written agreement saying otherwise.

Every engagement is covered by a written quote setting out scope, deliverables, duration and price. A quote is valid for 30 days. The contract is formed when it is signed, or when the deposit reaches us if that comes first.

Anything falling outside the scope described in the quote is priced in a written amendment before it is carried out. We never invoice an overrun that was not accepted in writing.

Prices are in euros, excluding tax. Our reference rates: 1,000 € per day per engineer for placements, 2,800 € per day for training, plus travel and accommodation where the work is on site. Fixed-price engagements are quoted individually.

French VAT at the prevailing rate applies to clients established in France. For a business client established in another EU member state and holding a valid VAT number, the invoice is issued without VAT, which is accounted for by the customer under the reverse charge (article 283-2 of the French tax code). Services supplied to clients outside the European Union are not subject to French VAT.

A deposit of 30 % is due on order. The balance falls due on delivery and is payable on receipt of invoice. For engagements running longer than one month, placements included, we invoice monthly in arrears, payable 30 days from invoice date.

Payment is by bank transfer. No early-payment discount is offered.

Any sum unpaid at its due date automatically carries late-payment interest at the rate applied by the European Central Bank to its most recent refinancing operation, plus 10 percentage points, due without prior reminder.

A fixed recovery indemnity of 40 € is added, raised to the actual costs incurred where those are higher and evidenced. After 15 days of delay and a formal notice left unanswered, we may suspend the work, and that suspension gives rise to no compensation.

Whether an engagement succeeds depends on what the client provides. The client undertakes to name a decision-making contact, to give timely access to the environments, data and documents needed, and to answer approval requests within a reasonable time.

A delay attributable to the client pushes the schedule back by the same amount, at no change in price.

Economic rights in the code and documents developed specifically for the client are assigned to the client on an exclusive basis, worldwide, for the full statutory term of protection, on the day the price is paid in full. Until then the client holds a provisional right of use and may neither assign nor distribute the deliverables.

Excluded from that assignment are our pre-existing and generic components: internal libraries, agents, templates, tooling and method, including improvements made to them during the engagement. SWEET remains their owner and grants the client, on those embedded in the deliverables, a non-exclusive, worldwide, perpetual and irrevocable right of use for its own needs, transferable if it sells its business.

That carve-out takes nothing from the client: it covers building blocks we bring in, never what makes the project specific to them.

Each party keeps confidential the non-public information it receives from the other, during the engagement and for 3 years after it ends. That duty does not cover what is public, what was already known, or what the law requires to be disclosed.

Unless the client objects in writing, we may name them and describe the engagement in non-technical terms as a commercial reference. Any detailed publication, figures or architecture, is submitted to them for prior approval.

We owe a reinforced best-efforts obligation: we apply the skill and diligence of a professional in our field. Deliverables are warranted to conform to the quote for 90 days from delivery; any non-conformity reported within that window is corrected at no charge.

The warranty does not cover failures arising from a change made by the client or a third party, from use outside the intended scope, from a change in a third-party service, nor the output of a language model, which is non-deterministic by nature.

Our liability, on any basis whatsoever, is capped at the amount excluding tax actually paid by the client for the engagement concerned. Indirect damage, including loss of revenue, data, customers or reputation, is excluded. None of these limits applies in cases of gross negligence, wilful misconduct, or personal injury.

A placement runs for the term set out in the quote, typically four months. Either party may end it early on 30 days written notice. Days worked up to the end of the notice period remain payable.

A fixed-price engagement may be terminated by the client at any time; work completed and committed at the date of termination remains payable, and the deposit is retained.

Either party may terminate automatically for a serious breach by the other that is not remedied within 15 days of a formal notice.

We may entrust all or part of the work to a subcontractor of our choosing, while remaining solely answerable to the client.

Where an engagement leads us to process personal data on the client behalf, the client is the controller and we act as processor within the meaning of article 28 of the GDPR. A data processing agreement setting out purposes, retention and security measures is signed before we access any such data, and is provided on request.

Neither party is liable for a failure caused by an event of force majeure within the meaning of article 1218 of the French civil code. If the impediment lasts more than 60 days, either party may terminate without compensation.

These terms are governed by French law, excluding its conflict-of-law rules and the Vienna Convention on the International Sale of Goods. Failing an amicable settlement, any dispute falls within the exclusive jurisdiction of the Commercial Court of La Rochelle, France, including where there are multiple defendants or a third-party claim.

The French version is the authoritative one. This English version is a courtesy translation and carries no legal weight where the two differ.